tag:blogger.com,1999:blog-6374777641274881419.post8741600844290927234..comments2023-06-07T11:12:06.760-04:00Comments on .: Customary UnitsSsejicahttp://www.blogger.com/profile/07555754699992063077noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6374777641274881419.post-74383923764398218282011-04-23T21:17:41.133-04:002011-04-23T21:17:41.133-04:00Word. And in the era of Groupon and Living Social ...Word. And in the era of Groupon and Living Social et al, it is a thousand percent worse. Service providers feel that they have to participate in these deals because everyone else does. They take a pay cut of 50% or more for the priviledge of gaining new customers who are far pushier, more demanding and less possible to satisfy since they no longer value your services and can just move on to the next place where they get something for next to nothing.Argentée (Oh Jolie Laide)https://www.blogger.com/profile/13736176952904513457noreply@blogger.comtag:blogger.com,1999:blog-6374777641274881419.post-19178220178894975892011-04-23T06:55:12.186-04:002011-04-23T06:55:12.186-04:00I'm not sure if you've been to this site b...I'm not sure if you've been to this site before, but I think you'd enjoy (the customer is) Not Always Right (http://notalwaysright.com/). Having also been a part of the customer service industry, it gives me a smile when I read about some of the people that CSRs deal with.<br /><br />On to the post, it really resonated with me. As I said above, I worked in Customer Service for quite some time. It's a lot harder of a job than the average consumer realizes. It's one of the reasons why I always try to be as polite as possible to those that have to be the public face. And if I do get snarky or blow up at them for some reason, I usually attempt to apologize.<br /><br />Thanks for such a thoughtful post. - Amber (PisceanMama) from Swap-Bot.Amberhttps://www.blogger.com/profile/09129384218059282430noreply@blogger.com